Privacy Policy

This Privacy Policy describes how Shoutswap ("we," "our," or "us") collects, uses, and shares information about you when you use our website, platform, and mobile applications, including Purepick (collectively, the "Services").

By accessing or using our Services, you agree to the collection and use of information as described in this policy.

1. Information We Collect

1.1 Information You Provide Directly

• Account registration details (name, email address, password)
• Profile information (company name, job title, profile photo)
• Payment and billing information (processed securely by third-party payment processors)
• Content you submit, share, or post through our Services
• Communications you send to our support team

1.2 Information We Collect Automatically

• Log data (IP address, browser type, pages visited, time spent)
• Device information (operating system, device identifiers)
• Usage data (features accessed, engagement actions taken)
• Cookies and similar tracking technologies (see our Cookie Policy)
• Location data (general geographic location inferred from IP address)

1.3 Information from Third Parties

• Social media platforms when you connect your accounts (LinkedIn, Twitter/X, Threads)
• Analytics providers and advertising partners
• Publicly available sources

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Services
• Process transactions and send related confirmations
• Send administrative messages, updates, and security alerts
• Respond to your comments and questions
• Analyze usage trends and optimize the user experience
• Detect, investigate, and prevent fraudulent or unauthorized activity
• Comply with legal obligations
• Send marketing communications (where you have opted in)

3. How We Share Your Information

We do not sell your personal information. We may share it with:

• Service providers: Third parties that help us operate our platform (hosting, payment, analytics, email delivery)
• Business partners: With your consent, to offer you products or services
• Legal requirements: When required by law, subpoena, or to protect rights and safety
• Business transfers: In connection with a merger, acquisition, or sale of assets

4. Retention

We retain your personal data for as long as your account is active or as needed to provide Services. You may request deletion at any time by contacting us at privacy@shoutswap.com.

5. Security

We implement industry-standard security measures including encryption, access controls, and secure data storage. However, no method of transmission over the internet is 100% secure.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Correct inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Data portability
• Withdraw consent at any time

See our GDPR Policy and CCPA Policy for region-specific rights.

7. Children's Privacy

Our Services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us immediately.

8. Third-Party Links

Our Services, including Shoutswap and Purepick, may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by posting a notice on our website.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at:
Shoutswap
Email: privacy@shoutswap.com